Store Policies

Disclaimer- Estina J is not responsible for any allergic reactions, please perform a skin test once items are received. We are not responsible for lost or stolen items. 

Return Policy- Due to the nature of the products, we do not accept any returns. The only return that will be accepted is if we made a mistake on our end or if the item was damaged upon delivery. If the item is damaged once you receive it, please take a picture within 24hrs and send to info@estinaj.com. 

Shipping Policy- Processing time is 1-3 business days. Once the order has been processed, shipping can take 2-5 business days, not including holidays and it may take longer during busy seasons.